We are looking for energetic and customer-focused Caf Front-End Staff to handle customer service, assist guests,
operate the POS billing system, and maintain a welcoming service setting. The ideal candidate should be friendly, attentive, and able to deliver a pleasant caf experience for every customer.
Key Responsibilities:
- Greet customers warmly and provide attentive service.
- Take orders accurately and efficiently.
- Operate the POS system for billing, cash/card/UPI transactions.
- Guide customers on menu items and assist with recommendations when required.
- Ensure tables and service areas are clean, organized, and presentable.
- Coordinate with the kitchen team to ensure timely order delivery.
- Handle customer questions, feedback, and concerns politely.
- Follow hygiene, safety, and caf service standards at all times.
- Assist in opening and closing duties of the caf.
Requirements: Experience: 02 years in caf/restaurant / retail customer service (Freshers can apply).
- Good communication and interpersonal skills.
- Basic knowledge of billing/POS operation (Training will be provided if required).
- Positive attitude, teamwork, and punctuality are essential.
- Ability to work in flexible shifts, weekends, and rush hours.
Salary & Benefits:
- Competitive salary based on experience.
- Performance-based incentives.
- Opportunity for skill growth and career development