Job Purpose:

To assist the Nursing Superintendent in planning, coordinating, supervising, and managing nursing services across the hospital. The role is responsible for ensuring high-quality patient care, effective nursing operations, staff discipline, compliance with clinical standards, and continuous improvement in nursing practices.

Key Responsibilities

1. Nursing Operations

- Assist in the overall administration and management of nursing services.

- Ensure smooth and effective functioning of nursing units, wards, ICUs, OTs, emergency and other clinical areas.

- Monitor nursing manpower deployment and ensure adequate staffing as per patient requirements.

- Coordinate with Nursing Supervisors, Ward In-charges and HODs for daily operations.

- Ensure proper handover and continuity of patient care.

1. Patient Care &
- Quality

- Ensure adherence to hospital nursing protocols, policies, and standard operating procedures.

- Monitor quality and safety of patient care.

- Ensure compliance with infection prevention and control practices.

- Monitor medication administration, documentation, patient identification, and other nursing safety practices.

- Address patient and attendant concerns related to nursing services.

1. Staff Management

- Assist in recruitment, orientation, induction, training, and development of nursing staff.

- Monitor staff attendance, punctuality, discipline, grooming, and professional conduct.

- Identify training needs and coordinate competency development programs.

- Support performance appraisal and provide feedback to nursing staff.

- Manage staff allocation, shift planning, leave, and duty rosters.

1. Clinical &
- Regulatory Compliance

- Ensure compliance with applicable hospital accreditation and regulatory requirements such as NABH standards.

- Conduct regular rounds and nursing audits.





- Identify gaps in nursing practices and initiate corrective and preventive actions.

- Maintain required nursing records, reports, and documentation.

- Participate in hospital quality, safety, infection control, and clinical committee activities.

1. Coordination &
- Communication

- Coordinate with doctors, nursing teams, administration, HR, pharmacy, laboratory, housekeeping, biomedical, and other departments.

- Escalate critical operational and patient-care issues to the Nursing Superintendent.

- Ensure effective communication between nursing staff and other healthcare professionals.

- Participate in departmental meetings and communicate management decisions to nursing teams.

1. Inventory &
- Resource Management

- Monitor availability and appropriate utilization of nursing supplies, equipment, and consumables.

- Coordinate with stores and concerned departments for timely replenishment.

- Ensure proper maintenance and functioning of nursing equipment.

- Minimize wastage and ensure cost-effective utilization of resources.

1. Training &
- Development

- Assist in organizing continuing nursing education and skill-development programs.

- Ensure mandatory training and competency assessments are completed.

- Mentor junior nursing leaders and support career development of nursing staff.

1. Emergency &
- Incident Management

- Support nursing teams during medical emergencies, mass casualty situations, and other critical incidents.





- Ensure appropriate escalation and documentation of adverse events and incidents.

- Participate in root-cause analysis and implementation of corrective actions.

Key Performance Indicators (KPIs)

- Patient satisfaction related to nursing services

- Nursing quality and safety indicators

- Medication and documentation compliance

- Infection control compliance

- Nursing staff attendance and manpower utilization

- Training and competency compliance

- Nursing audit scores

- Incident/adverse event reduction

- Timely resolution of patient and staff concerns

- Compliance with hospital and accreditation standards

Educational Qualification

- B.Sc. Nursing / Post Basic B.Sc. Nursing / GNM from a recognized institution.

- M.Sc. Nursing / MBA in Hospital Management or relevant qualification will be an added advantage.

- Valid registration with the applicable State Nursing Council.

Experience

- 812 years of relevant nursing experience, preferably in a multispecialty hospital.

- Prior experience in a nursing supervisory/managerial role is preferred.

- Experience in NABH-accredited hospitals will be an advantage.

Key Competencies

- Nursing administration and leadership

- Patient care management

- Team management

- Communication and interpersonal skills

- Problem-solving and decision-making

- Conflict management

- Quality and patient safety orientation

- Staff training and development

- Hospital policy and accreditation knowledge

- Computer and hospital information system proficiency

Behavioural Competencies

- Leadership and accountability

- Professional integrity

- Empathy and patient-centric approach

- Teamwork and collaboration

- Adaptability

- Time management

- Ability to work under pressure

- Continuous improvement mindset

📌 Walk-in || Assistant Nursing Superintendent (Gurugram)
🏢 Apollo Hospitals
📍 Gurugram