- Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission
- Develop a team of two or more Admission counselors as required, discovery guide and supporting ancillary staff
- Prepare Admission folders, separately for the Pre-school section and the BBH section, for the use of the Admission counselors: this will contain the following:
Basic information about the school philosophy. Information about the infrastructure and other facilities at the school.
Affiliation with the board: why we have selected a particular board achieved or applied or plan to apply.
Advantages of the chosen education board to the students.
How we adapt the board guidelines t our system and make it more valuable as compared to any other school that just TEACHES the course.
Our achievements as a company, school, students.
Brief profile of: Lina, Principal, main teaching staff.
Activities over the past year.
Comments by our parents, students, visitors, where our students have visited.
Fee structure.
- Prepare a sales pitch for the Admission counsellors, this will follow directly from the Admission folder as prepared above
- Train the Admission counsellors to the admission process
- Train the Admission counsellors in objection handling
- Take daily feedback from the Admission counsellors on the following:
No. of enquiries Mode of enquiries: walk-ins, telephonic
Follow-ups
Conversions
- Maintain a database of all the enquiries, that is updated daily
- Prepare an analysis of the following:
Mode of enquiries: walk ins, telephonic
Geographic PIN code analysis
Reason of NIs
- Daily presentation of the previous days report with the Principal and strategies on improvements
- Conceptualise events that can attract more footfalls to the school
- Provide daily update to the Accounts on the following:
number of admissions payment schedule
- follow-up with previous NIs and call for second round of counselling
- Develop a well decorated room for the counselling purpose, if possible as a model classroom
- Maintain a stock of admission stationary to avoid overstocking or out-of-stock
- Ensure smooth functioning of the admission process for the school
- Contribute to the Schools Values being understood, accepted and practiced; and
- Undertake other duties as directed by the Principal
Preferred candidate profile
- Worked as a Admission counselor in any education institute for a minimum of two year
- Excellent leadership skills, including an ability to support, communicate with, and motivate counseling staff;
- Ability to effectively handle objections and queries
- Ability to strategically plan and think;
- Policy formulation skills; Solid record of and commitment to customer/stakeholder service