VENDOR RELATIONS SPECIALIST

KI & KA | FURNITURE & HOME DÉCOR

Location: Pune

Experience: 1–2 Years

Industry: Furniture / Home Décor / E-commerce / Retail

Employment Type: Full-Time

Joining: Immediate / Short Notice Preferred

ABOUT KI & KA

Ki & Ka is SpazioLiv's e-commerce furniture and home décor brand, focused on curated loose furniture, décor and lifestyle products for customers across India, with plans for future international expansion. We are looking for a Vendor Relations Specialist who will be responsible for building strong relationships with vendors, coordinating orders and product requirements, ensuring timely fulfilment, and supporting the expansion of Ki & Ka's supplier network.

ROLE OVERVIEW

The role requires a highly organized and proactive individual who can communicate effectively with manufacturers, suppliers, artisans and distributors, maintain regular follow-ups and ensure smooth coordination between vendors and the internal Ki & Ka team. The person will act as an key bridge between Vendors, E-commerce, Operations, Design and Business teams.

KEY RESPONSIBILITIES

1. Vendor Relationship Management

* Build and maintain strong working relationships with existing vendors.

- Communicate regularly with vendors regarding products, pricing, availability and timelines.
- Act as the primary coordination point for assigned vendors.
- Maintain professional and long-term vendor relationships.
- Understand vendor capabilities, product range and capacity.

2. Vendor Sourcing & Onboarding

* Research and identify potential furniture and home décor vendors across India.
- Contact manufacturers, suppliers, wholesalers and artisans.
- Collect product catalogues, pricing, specifications and commercial terms.
- Support vendor evaluation and onboarding.




- Maintain an updated vendor database.

3. Order & Production Coordination

* Coordinate product requirements and purchase orders with vendors.
- Follow up on order confirmations, production and dispatch timelines.
- Track pending orders and proactively identify delays.
- Coordinate with internal teams to ensure timely fulfilment.
- Escalate vendor-related issues and work towards quick resolution.

4. Product & Pricing Coordination

* Collect updated product catalogues and price lists.
- Coordinate product specifications, dimensions, materials, colours and finishes.
- Support price negotiations with vendors.
- Compare vendor pricing and identify commercially viable options.
- Ensure approved pricing and product information are accurately maintained.

5. Quality & Delivery Follow-Up

* Coordinate with vendors to ensure products meet approved specifications.
- Follow up on quality concerns, damages, shortages or incorrect products.
- Track vendor delivery performance.
- Maintain records of recurring quality or delivery issues.
- Work with vendors to improve service levels.

6. Vendor Performance Tracking

Maintain vendor performance records covering:
- Pricing
- Product quality
- Delivery timelines
- Responsiveness
- Order accuracy
- Availability
- Issue resolution

Share regular vendor performance updates with the Vendor Manager / Business Head.

7. Internal Coordination





* Coordinate closely with the E-commerce team regarding product availability.
- Work with Operations and Logistics teams on dispatch and delivery.
- Coordinate with Design / Content teams for product information and catalogues.
- Support the team during current product launches and vendor onboarding.

KEY KPIs / KRAs

* Vendor response time
- Vendor follow-up completion
- On-time order fulfilment
- Vendor delivery performance
- Product availability
- Order accuracy
- Vendor issue resolution TAT
- New vendors identified
- Vendor onboarding completion
- Commercial improvement / negotiated pricing
- Vendor relationship quality

CANDIDATE PROFILE

* 1–2 years of experience in vendor management, vendor coordination, procurement, sourcing, purchase, supply chain or e-commerce operations.

- Experience in furniture, home décor, lifestyle, retail or e-commerce is preferred.
- Strong verbal and written communication skills.
- Excellent follow-up and coordination abilities.
- Comfortable speaking with vendors and negotiating basic commercial terms.
- Good knowledge of Excel / Google Sheets.
- Highly organized and detail-oriented.
- Ability to manage multiple vendors and requirements simultaneously.
- Willingness to travel for vendor meetings when required.

WHAT WE ARE LOOKING FOR

We are looking for someone who is strong at relationships and follow-ups, takes ownership of vendor coordination and does not wait for issues to escalate. The ideal candidate should be able to build a dependable vendor network for Ki & Ka while ensuring right product + right quality + right price + right timeline.

Immediate Joiners / Short Notice Candidates Preferred.

? **Location: Pune baner

? Brand: Ki & Ka – Furniture & Home Décor

📌 Vendor Relations Specialist (Pune)
🏢 SpazioLiv
📍 Pune