PRINCIPAL RESPONSIBILITIES:
- Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
- Understand customer queries received through calls and act accordingly.
- Maintain a healthy and clean work setting & adhere to company policies and procedure.
- Continuous up gradation of process knowledge as required
Criteria Requirement:
- Excellent communication skills.
- Comprehension : - Ability to clearly understand the problem statement
- Composition : - Ability to compose a grammatically correct, concise, and accurate.
- Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
- Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
- Graduate / Undergraduate can apply
- Comprehension skills to understand & communicate with all customers effectively.
- Voice support
5 days working and any 2 Rotational week offs. Should be flexible in 24*7 shifts (That Includes night shifts)
Salary : Grad + Fresher - 3 LPA Salary
HSC/Grad + Experienced - 3.5 LPA For more details connect on the given below details:-
Email:
[email protected]
Contact: 93299 22460
Pay: ₹100,000.00 - ₹300,000.00 per year
Benefits
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: In person
📌 US Voice Support - International Process (Pune)
🏢 Recruiting/Staffing
📍 Pune