US MNC : Fresher : : Kolkata : Grads and UG : Chat Support : Apply

US MNC : Fresher : : Kolkata : Grads and UG : Chat Support : Apply

24 Sep
|
Outpace Consulting Services
|
Kolkata

24 Sep

Outpace Consulting Services

Kolkata

Hiring for Leading ITES Company In Kolkata for Customer Support To Apply, Whatsapp Hi @ (phone hidden)

Available Roles

Profile 1 : Customer Support (Non Voice) - Fresher

> Graduate/Undergraduate Fresher

> Salary : 14k to 15k in Hand + One Way Cab + 1400 Travel Allowance

> Rotational Shift

> 5 Days Work

> 2 Rotational Off

> Cabs available

> Job Location - Recent Town, Kolkata

Key Responsibilities:

Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

📌 US MNC : Fresher : : Kolkata : Grads and UG : Chat Support : Apply
🏢 Outpace Consulting Services
📍 Kolkata

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