Roles & Responsibilities:
- Works with designated stakeholders to gather and finalize commitments (amounts, licenses, vouchers, and learning credits, other training products) to meet contractual thresholds.
- Monitors progress toward reaching commitment thresholds and provides status reporting to Contract Management core team.
- Raises iSOWs for regional commitments; raises PO for signed off contracts
- Cooperates with Procurement and Finance teams to finalize contracts.
- Allots licenses/amounts/vouchers/learning credits etc. per finalized regional commitments.
- Works with and escalates issues to L&D; contract owners as needed.
- Maintains related process documentation and procedures (updates if required).
- Maintains additional purchase of licenses or vouchers or any other products under the contract.
- Maintains day-to-day administration of implemented contracts (license distribution and tracking the usage, reporting, resolving minor issues, re-directing queries to proper sources, etc.
- Maintains collaborative relationships with vendors and internal stakeholders.
- Reporting.
- Invoicing.
- Initiate and monitor processing of external invoices and process internal charging.
- Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
- Continually seek out ways to improve Client satisfaction.
- Build the positive and supportive team culture and help team to improve efficiency.
- Knowledge of SAP Success Factors Learning would be an advantage.
- Demonstrate expertise in managing both internal and external clients.
- Handle client communication and reporting.
- Complete assigned ticket within the deadline.
- Exhibit robust problem-solving and business acumen skills.
Demonstrate advanced proficiency in written and verbal communication skills. 5days
WFO
Location Pune/HYD/Chennai/mumbai
Immediate joiner
Initially this will be 6month contract base role (Client Capgemini payroll Crown)
Intersted candaidates can share resume
[email protected] or whatsup (phone hidden).
📌 Urgent opening For Learning Admin Role (Chennai)
🏢 Crown Solutions
📍 Chennai