We are having an urgent job opportunity for a Quality Control Specialist position.
Please find below details regarding this chance:
Position- Quality control specialist
Location- Noida 62
Work days- 5.5 Days
Preferred- Immediate Joiners
About Risebird
Leading Interview as a service platform for experts who are exploring part-time, freelance and moonlighting interviewing opportunities. Platform for talented people to monetize their idle hours in interviewing. Largest interviewers network- 15k interviewers from 2600 companies, delivered 3.5 Lakh interviews, customers fortune 500 companies, 25+ crores paid to part-time interviewers in last 5 years .VC funded startup
More details on https://risebird.io/
Key Responsibilities
- Review and validate interview reports for clarity, accuracy, completeness, and relevance.
- Perform quality audits on interview recordings to ensure adherence to Risebirds evaluation and scoring guidelines.
- Identify gaps, inconsistencies, and errors in interviewer submissions and provide actionable feedback.
- Ensure interview outcomes meet defined standards for content, tone, structure,
and decision quality.
- Maintain detailed documentation of QC findings and contribute to continuous improvement initiatives.
- Collaborate closely with Interview Operations, Talent Panel, and Product teams to enhance quality frameworks.
- Escalate critical quality issues related to interviewer performance or content accuracy.
- Support the implementation and monitoring of quality benchmarks across the interview lifecycle.
Required Skills & Qualifications
- 1-4 years of experience in Quality Assurance, Operations, HR Operations, Audit, or Process Review roles.
- Strong attention to detail with excellent analytical and judgment skills.
- Ability to review structured reports and audio/video recordings objectively.
- Good written and verbal communication skills (English required; Hindi is a plus).
- Comfortable working with data, reports, and internal tools/platforms.
- Ability to provide constructive and professional feedback.