24 Sep
|
Inspiration Manpower Consultancy
|
Bengaluru
24 Sep
Inspiration Manpower Consultancy
Bengaluru
Urgent Hiring Technical Support | Voice Process | Customer Support | Inbound Calls | Outbound Calls | Troubleshooting | Helpdesk | Service Desk | Hardware Support | Software Support | Network Troubleshooting | Internet & Connectivity | Ticket Management | CRM | Customer Handling | Problem Solving | Communication Skills | Technical Troubleshooting | Escalation Management | Customer Satisfaction Job
Location: Bangalore
Experience: 07 Years’
Salary: 2.5 LPA – 7.2 LPA CTC
Work Mode: Work from Office
Shift: Night / Rotational Shifts
Working Days: 5 Days Working
Week Off: Saturday & Sunday Fixed Off
Transport: Pick-up & Drop Facility Available
Job Roles
We are hiring candidates for the following positions:
- Insurance Customer Support
- Customer Support Specialist
- Voice Process
- Semi-Voice Process
- Non-Voice Process
- Technical Support
- Banking Process
- Digital Marketing
- Healthcare BPO
Eligibility & Requirements
- 0–7 years of experience in Customer Support, Voice Process, Non-Voice Process, Semi-Voice Process, Technical Support, Banking Voice Process, or Healthcare BPO.
- Excellent verbal and written communication skills.
- Graduates and undergraduates can apply.
- BPO / Customer Service experience is preferred.
- Candidates should be comfortable working in night or rotational shifts.
Key Skills
- Customer Support
- Voice / Chat / Email Support
- Customer Handling
- Problem Solving
- Communication Skills
- MS Office Basics
- Issue Resolution
- Customer Relationship Management
Job Responsibilities
- Handle customer queries through calls, chat, or email.
- Provide timely and accurate resolutions to customer issues.
- Escalate unresolved issues to the relevant teams.
- Maintain customer satisfaction and service quality.
- Update customer records and case details accurately.
- Meet productivity and quality targets.
- Follow company policies, processes, and SLA guidelines.
Contact Details
Recruitment Team
- Anushree – 96864 54294
- Tejas – (phone hidden)
- Ankitha – (phone hidden)
- Srinivas – (phone hidden)
- Mubarak Ahamad – (phone hidden)
- Dipanshu – (phone hidden)
- Dharini B – (phone hidden)
- Jafar – (phone hidden)
- Rajesh – (phone hidden)
- Navya – (phone hidden)
- Rashmi – (phone hidden)
- Vaishnavi – (phone hidden)
- Mallik – (phone hidden)
How to Apply Interested candidates are requested to share their updated CVs with the recruitment team at the following email IDs:
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[email protected]
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[email protected]
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[email protected]
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[email protected]
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[email protected]
Immediate Joiners are preferred. Apply Now – Immediate Openings Available!
📌 Urgent Hiring Technical Support | Voice Process | Customer Support | I (Bengaluru)
🏢 Inspiration Manpower Consultancy
📍 Bengaluru