Business Development Manager (BDM) – Upwork Bidder / Inside SalesCompany: Iglaps Technologies

Department: Business Development / Sales

Experience: 5+ Years

Location: Noida / Delhi NCR

Employment Type: Full time

Job OverviewIglaps Technologies is looking for an experienced BDM – Upwork Bidder / Inside Sales professional who can independently handle online bidding, client acquisition, proposal management, follow-ups, and sales closure through platforms such as Upwork, Freelancer, Fiverr and other relevant online portals.

The candidate should have hands-on experience in selling IT services such as Web Development, Mobile App Development, Software Development, UI/UX, eCommerce, Digital Marketing, SaaS and other technology solutions to international clients.

Key Responsibilities

- Identify and bid on relevant projects through Upwork and other online bidding portals.
- Research client requirements and identify projects that match the company's IT services.
- Prepare customized, client-focused proposals instead of generic templates.
- Handle client communication through portal messages, emails, calls and online meetings.
- Understand client requirements, budget, timeline and technical expectations.
- Coordinate with the technical team for project feasibility, estimation and proposal preparation.
- Follow up consistently with prospective clients and move opportunities through the sales pipeline.
- Conduct initial discussions/discovery calls with international clients.
- Prepare and negotiate quotations, project scope, timelines and commercial terms.
- Convert qualified opportunities into closed projects and paying clients.
- Maintain and update the Upwork/online portal profiles, portfolio and service listings.
- Monitor competitors, market demand, project trends and bidding opportunities.
- Maintain proper records of bids, responses, meetings, proposals, conversions and revenue.




- Build long-term relationships with international clients and identify opportunities for repeat business, upselling and cross-selling.
- Achieve monthly bidding, qualified lead, conversion and revenue targets.

IT Services KnowledgeThe candidate should have a basic-to-good understanding of services such as:
- Website Development
- Mobile App Development
- PHP / Laravel / WordPress
- React / Node.js
- Shopify / eCommerce
- UI/UX Design
- Custom Software Development
- SaaS Development
- Digital Marketing / SEO
- AI / Automation solutions

Required Skills
- 3+ years of experience in IT Business Development / Online Bidding / Inside Sales.
- Proven hands-on experience with Upwork or similar freelance portals.
- Strong proposal writing and written English communication.
- Good verbal communication and client-handling skills.
- Experience dealing with international clients, preferably USA, UK, Canada, Europe or Australia.
- Strong negotiation, follow-up and objection-handling skills.
- Ability to understand IT project requirements and communicate them with the technical team.
- Target-oriented and revenue-focused approach.
- Ability to independently manage the sales cycle from bidding → client discussion → proposal → follow-up → negotiation → closure.
- Experience with CRM, Excel/Google Sheets or sales pipeline management is preferred.

Key Performance Indicators (KPIs)
- Number of relevant bids submitted
- Bid-to-response ratio
- Qualified opportunities generated
- Client meetings/discovery calls
- Proposals submitted
- Projects won
- Monthly revenue generated
- Conversion ratio
- Repeat business from existing clients

Preferred ExperienceCandidates with proven experience in Upwork bidding for Web, Mobile App, eCommerce or custom software projects will be preferred. Important: This is not only a lead-generation role. The candidate should be capable of handling clients, negotiating, following up and contributing toward actual project closure and revenue generation.

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