- Primary skills:Process->Maintenance and Production Support process->PLM Production Support process,Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server

- Monitor production applications and ensure system availability.

- Investigate and resolve production incidents within SLA timelines.

- Troubleshoot UNIX/Linux server and application-related issues.

- Analyze logs and identify root causes of recurring problems.

- Execute SQL queries for data validation, issue investigation, and reporting.

- Work closely with development, database, and infrastructure teams to resolve issues.

- Support application deployments, releases, and change requests.

- Perform health checks and monitor batch jobs, interfaces, and services.

- Create and maintain operational documents, SOPs, and knowledge articles.

- Participate in on-call support and major incident management activities.

- Ensure adherence to support processes and operational procedures.

📌 UNIX SQL Production support Lead (Bangalore East)
🏢 Infosys
📍 Bangalore East