: Role

Unit Head Function

Retail Operations Reports To

Area Head Qualification

Graduate/MBA/PGDBM Experience

8+ year in Retail Operations

Key Accountabilities/Responsibilities

Conducts periodic review of Business with all stakeholders for visibility and corrective measures. Strategies sales plans; Budgeting & control checkpoints Making strategies to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention. Responsible for conserving and protecting assets by Managing assets judiciously for higher asset turnover.

Ensures

Processes adherence & Audit closures. Strategizes to maintain and Improve Service Standards.

Leading

People.

Improve





Profitability & Resource Management. Responsible for Store Image. Maintain & build PR and Business Relations.

Competencies / Skills Required: Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations- Internal: Operations, B&M;, Administration & Maintenance, D&L;, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams, Store Operations Team External: Vendors, Brand Managers, Government departments.

📌 Unit Head (Hyderabad)
🏢 Shoppers Stop
📍 Hyderabad