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Recruitment began on September 22, 2026 and the job listing Expires on October 23, 2026
Part time
Apply Now
Data Quest Ltd., a Massachusetts-based, licensed, insured and bonded corporate private investigations agency with 45 years in business, is seeking reliable and observant individuals to perform Field Investigation/Secret Shopper/Mystery Shopper assignments in the greater Boston area and throughout Massachusetts.
This flexible, per-assignment position is particularly well suited for criminal justice students, recent graduates, and individuals interested in investigations, loss prevention, security, or related fields who would like to gain practical experience in observation, documentation, and investigative reporting.
What You’ll Do
Secret Shoppers visit assigned client locations while posing as ordinary customers. Depending on the assignment, responsibilities may include:
- Observing employee conduct, customer service, and adherence to company procedures
- Evaluating cash-handling and loss-prevention practices
- Conducting retail, restaurant, hotel, parking, or other service-related audits
- Making required purchases or transactions
- Accurately documenting observations and interactions
- Completing a detailed written report following each assignment
What We’re Looking For
Successful Candidates Should Have
- Strong observation skills and attention to detail
- Excellent written communication skills
- The ability to remain discreet and objective
- Reliability and the ability to follow detailed assignment instructions
- Good judgment and professionalism
- Reliable transportation and the ability to travel to assigned locations
- Access to a smartphone and computer
Criminal justice students and graduates are strongly encouraged to apply.
Position Details This is a flexible,
per-assignment position rather than a traditional set schedule. Assignments are offered based on client needs and geographic availability, allowing you to accept opportunities that work with your schedule.
Compensation varies by assignment and is provided in advance. Required authorized expenses associated with completing an assignment are reimbursed in accordance with assignment instructions.
About Data Quest Ltd.
Established in 1981, Data Quest Ltd. is a licensed, insured and bonded corporate private investigations agency providing investigative, information-gathering, loss-prevention, and mystery shopping services to businesses throughout the United States.
For students and recent graduates interested in the investigative industry, these field assignments provide an opportunity to develop practical skills in surveillance-style observation, fact gathering, objective documentation, attention to detail, and professional report writing.
Please Register In Data Quest’s Mystery Shopper Database:
https://www.sassieshop.com/2dq/shoppers/Signup.php?EmsID=Sj7QE2rEx%2Bk%3D To learn more about Data Quest Ltd., visit: www.DataQuestLTD.com
Please direct any questions to
[email protected]
Apply Now
Data Quest Ltd., a Massachusetts-based, licensed, insured and bonded corporate private investigations agency with 45 years in business, is seeking reliable and observant individuals to perform Field Investigation/Secret Shopper/Mystery Shopper assignments in the greater Boston area and throughout Massachusetts.
This flexible, per-assignment position is particularly well suited for criminal justice students, recent graduates,
and individuals interested in investigations, loss prevention, security, or related fields who would like to gain practical experience in observation, documentation, and investigative reporting.
What You’ll Do
Secret Shoppers visit assigned client locations while posing as ordinary customers. Depending on the assignment, responsibilities may include:
- Observing employee conduct, customer service, and adherence to company procedures
- Evaluating cash-handling and loss-prevention practices
- Conducting retail, restaurant, hotel, parking, or other service-related audits
- Making required purchases or transactions
- Accurately documenting observations and interactions
- Completing a detailed written report following each assignment
What We’re Looking For
Successful Candidates Should Have
- Strong observation skills and attention to detail
- Excellent written communication skills
- The ability to remain discreet and objective
- Reliability and the ability to follow detailed assignment instructions
- Good judgment and professionalism
- Reliable transportation and the ability to travel to assigned locations
- Access to a smartphone and computer
Criminal justice students and graduates are strongly encouraged to apply.
Position Details This is a flexible, per-assignment position rather than a traditional set schedule. Assignments are offered based on client needs and geographic availability, allowing you to accept opportunities that work with your schedule.
Compensation varies by assignment and is provided in advance. Required authorized expenses associated with completing an assignment are reimbursed in accordance with assignment instructions.
Please Register In Data Quest’s Mystery Shopper Database:
https://www.sassieshop.com/2dq/shoppers/Signup.php?EmsID=Sj7QE2rEx%2Bk%3D To learn more about Data Quest Ltd., visit: www.DataQuestLTD.com
Please direct any questions to
[email protected]
📌 Undercover Customer Service Auditor (Ajmer)
🏢 The Global Institute for Health and Human Rights
📍 Ajmer