24 Sep
|
Privara Luxury Journeys
|
Hyderabad
24 Sep
Privara Luxury Journeys
Hyderabad
About the Role We are looking for a proactive and client-focused Travel Consultant to join Privara Luxury Journeys. The role involves managing the complete travel enquiry lifecycle — from the initial client interaction and understanding their requirements to coordinating with our DMC partners, following up and successfully closing the lead.
Key Responsibilities Handle End-to-End Client Communication: Manage calls and communication with clients from the initial travel enquiry through to booking confirmation.
Understand Client Requirements: Identify the client's travel preferences, budget, interests, expectations and special requirements to create a personalized travel experience. Lead Follow-Up & Conversion: Maintain consistent and professional follow-ups with prospective clients, address their queries, manage negotiations and convert qualified leads into confirmed bookings.
Coordinate with DMCs: Work closely with our Destination Management Companies (DMCs) and suppliers to obtain availability, itineraries, hotel options, experiences, transportation and competitive quotations.
Quotation Management: Request and evaluate quotations from DMCs based on the client's requirements and ensure all relevant details are accurately captured.
Proposal Preparation: Coordinate internally for customized itineraries and quotations and share them with clients in a clear, professional, and timely manner.
Client Servicing: Maintain regular communication with clients, provide updates, handle revisions, and ensure a smooth experience throughout the sales process. Negotiation & Closing: Follow up strategically, negotiate where required, overcome client concerns,
and drive enquiries toward confirmation.
Operations Coordination: Once a booking is confirmed, coordinate with the operations team and DMCs to ensure a smooth handover and accurate execution of the itinerary.
Maintain Lead Records: Keep client information, follow-ups, quotations, booking status, and lead progress updated in the company's CRM or internal tracking system.
Build Strong Partner Relationships: Develop effective working relationships with DMCs, hotels, and other travel partners to ensure efficient communication and service delivery. Upselling & Cross-Selling: Identify opportunities to enhance the client's journey through premium hotels, unique experiences, upgrades, transfers and other relevant travel services.
Ensure Service Excellence: Represent Privara Luxury Journeys professionally at every stage and maintain the high standards expected from a luxury travel company. What We’re Looking For Excellent communication and interpersonal skills , especially over calls. Strong sales, follow-up, negotiation, and lead-conversion skills .
Experience in luxury travel, leisure travel, DMC coordination, or travel sales is preferred. Ability to understand client needs and translate them into well-curated travel solutions . Strong organizational skills with the ability to manage multiple enquiries and follow-ups simultaneously .
Positive knowledge of destinations, hotels, experiences, and travel operations is an advantage. Proactive, detail-oriented, and comfortable working in a target-driven environment . Professional, confident and client-focused approach.
Ability to coordinate effectively between clients, DMCs, suppliers, sales, and operations teams .
📌 Travel Consultant (Hyderabad)
🏢 Privara Luxury Journeys
📍 Hyderabad