Track Lead - Desk Side Services, AMT Asset Management Software

Bangalore, Karnataka

Job Summary

– Key Responsibilities for Print servicernAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).rnConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.rnDeploy and manage PrinterLogic for serverless print queue and driver management.rnManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).rnConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).rnImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).rnMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.rnSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.rnTroubleshoot print, scan, and workflow issues across network, device, and application layers.rnGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.rnSupport rollouts, migrations, and upgrades of print management solutions and devices.rnCoordinate with OEM vendors and managed service providers for escalations and maintenance.rnEnforce print security, audit, and cost‑control policies across the environment.rnMaintain operational documentation, SOPs, and print service knowledge articles.rnProactively optimize print services to reduce cost, improve reliability, and enhance user experience.rn

Key Responsibilities

– Key Responsibilities for Print servicernAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).rnConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.rnDeploy and manage PrinterLogic for serverless print queue and driver management.rnManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).rnConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).rnImplement secure print release,



follow‑me printing, and user authentication (AD / Azure AD).rnMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.rnSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.rnTroubleshoot print, scan, and workflow issues across network, device, and application layers.rnGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.rnSupport rollouts, migrations, and upgrades of print management solutions and devices.rnCoordinate with OEM vendors and managed service providers for escalations and maintenance.rnEnforce print security, audit, and cost‑control policies across the environment.rnMaintain operational documentation, SOPs, and print service knowledge articles.rnProactively optimize print services to reduce cost, improve reliability, and enhance user experience.rn

Skill Requirements

– Key Responsibilities for Print servicernAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).rnConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.rnDeploy and manage PrinterLogic for serverless print queue and driver management.rnManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).rnConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).rnImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).rnMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.rnSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.rnTroubleshoot print, scan,



and workflow issues across network, device, and application layers.rnGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.rnSupport rollouts, migrations, and upgrades of print management solutions and devices.rnCoordinate with OEM vendors and managed service providers for escalations and maintenance.rnEnforce print security, audit, and cost‑control policies across the workplace.rnMaintain operational documentation, SOPs, and print service knowledge articles.rnProactively optimize print services to reduce cost, improve reliability, and enhance user experience.rn

Other Requirements

– Key Responsibilities for Print servicernAdminister and support enterprise print services across multi‑vendor environments (HP, Canon, Xerox, Ricoh).rnConfigure, manage, and support Canon uniFLOW / uniFLOW Online for secure print, accounting, and workflows.rnDeploy and manage PrinterLogic for serverless print queue and driver management.rnManage OEM print management tools (e.g., HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, Ricoh Device Manager).rnConfigure and maintain Windows print infrastructure (queues, drivers, ports, policies).rnImplement secure print release, follow‑me printing, and user authentication (AD / Azure AD).rnMonitor printer fleet health, consumables, usage, and availability using SNMP‑based tools.rnSupport print‑related incidents and service requests (L2 / L3) in line with SLAs.rnTroubleshoot print, scan, and workflow issues across network, device, and application layers.rnGenerate print usage, cost, and compliance reports through uniFLOW and OEM platforms.rnSupport rollouts, migrations, and upgrades of print management solutions and devices.rnCoordinate with OEM vendors and managed service providers for escalations and maintenance.rnEnforce print security, audit, and cost‑control policies across the environment.rnMaintain operational documentation, SOPs, and print service knowledge articles.rnProactively optimize print services to reduce cost, improve reliability, and enhance user experience.rn

📌 Track Lead - Desk Side Services, AMT Asset Management Software (Bengaluru)
🏢 HCLTech
📍 Bengaluru