Wizfair is looking for a skilled and customer-focused Ticketing Executive to manage airline ticket reservations, cancellations, amendments, refunds, and related travel requirements. The ideal candidate should have hands-on experience with GDS systems and a strong understanding of domestic and international airline ticketing.

Key Responsibilities

· Handle domestic and international flight reservations and ticket issuance.

· Make new bookings, rebookings, cancellations, rescheduling, and ticket amendments.

· Check airline schedules, fares, availability, and applicable fare rules.

· Handle Amadeus, Galileo, Sabre, or other GDS platforms.

· Process refunds, cancellations, and ticket reissues accurately.

· Provide customers with suitable flight options based on their requirements and budget.

· Explain baggage allowance, fare conditions, cancellation policies, and airline rules.

· Coordinate with airlines, suppliers, and internal teams to resolve ticketing issues.

· Maintain accurate booking records and customer documentation.

· Handle urgent changes and customer queries professionally.





· Follow company processes and airline/GDS guidelines.

· Meet service-quality, productivity, and turnaround-time targets.

Required Skills & Qualifications

· Minimum 1–3 years of experience in airline ticketing/travel operations preferred.

· Hands-on knowledge of Amadeus, Galileo, or Sabre.

· Positive understanding of airline fare rules and ticketing procedures.

· Knowledge of domestic and international sectors.

· Strong communication and customer-handling skills.

· Good problem-solving and decision-making abilities.

· Comfortable working with computers, email, and MS Office.

· Ability to work under pressure and handle time-sensitive customer requests.

· Strong attention to detail and accuracy.

Preferred Experience

· Travel agencies

· Online Travel Agencies (OTA)

· Airline ticketing

· Corporate travel

· International travel processes

· GDS-based reservation and ticketing

📌 ticketing executive (Gurugram)
🏢 Wizfair Travels
📍 Gurugram