We are looking for Territory Service Manager, for a full-time role, who have the passion to change the landscape of the Automobile industry.

Qualifications

B.E/ B.Tech with specialization in (Mechanical, Automobile, Electronics& Electrical) Work Experience 2-7 years

Role & responsibilities

1. Business Growth Aspects • Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc. • Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. • Analysis of workshop data and trend monitoring for customer retention and implementing recent service strategies in the territory.

. Technical Aspects • Handling critical customer complaints and technical issues of the territory • Managing technical campaigns and recalls • Escalation of product feedback at Head office • Improving customer experience by implementation of SAS in workshops • Assisting dealerships in reducing system and process related inefficiencies

📌 Territory Service Manager- Commercial Vehicles at Mumbai
🏢 Talent Hired-the Job Store
📍 Mumbai