- Handle customer queries and concerns via phone calls, emails, or chats in a qualified and courteous manner.
- Provide accurate information to customers about products/services offered by the company.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
📌 Telugu/ Malayalam/ Kannada - Voice and semi voice process (Chennai)
🏢 Skill Techs
📍 Chennai
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