We are looking for a confident and enthusiastic Telecaller to handle customer calls, generate leads, promote products/services, and drive product sales through effective communication and follow-ups.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Promote and explain company products/services to customers.
- Generate product sales through telephonic communication and follow-ups.
- Identify customer needs and recommend suitable products/services.
- Convert leads into potential customers and sales opportunities.
- Follow up with interested customers to close sales.
- Handle customer queries and provide accurate product information.
- Maintain and update customer and lead records.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales and business development team.
- Maintain proper records of calls, follow-ups, leads, and sales.
Requirements
- Valuable communication and interpersonal skills.
- Confident and comfortable speaking with customers over the phone.
- Good convincing and sales skills.
- Customer-oriented and target-driven approach.
- Basic computer knowledge and familiarity with MS Office/Google Sheets.
- Positive attitude and willingness to learn.
- Freshers are welcome to apply.
- Previous experience in telecalling, telesales, customer support, or sales will be an advantage.