Job Title

Telecaller

Job Summary

We are looking for a motivated and energetic Telecaller to handle outbound and inbound calls, generate leads, explain products/services, and maintain customer relationships. The candidate should have good communication skills and the ability to convince customers professionally.

Key Responsibilities

- Make outbound calls to potential customers from provided databases/leads.

- Handle inbound customer inquiries professionally.

- Explain company products and services clearly.

- Generate and qualify leads for the sales team.

- Follow up with existing and potential customers.

- Maintain customer records and update CRM/software.

- Achieve daily/weekly/monthly calling targets.

- Resolve customer queries and escalate issues when required.

- Coordinate with sales and support teams.

Required Skills

- Good verbal communication skills.





- Basic computer knowledge.

- Ability to handle customer objections.

- Strong persuasion and negotiation skills.

- Active listening and problem-solving ability.

- Knowledge of CRM tools is an advantage.

Qualifications

- Minimum: 12th Pass / Graduate preferred.

- Experience: Fresher or 1–3 years in telecalling/customer support/sales.

- Language proficiency: English, Hindi, and regional language preferred.

- Working Conditions

- Full time office job / Day shift (depending on company).

- Target-oriented environment.

Salary

- Based on experience and performance.

- Incentives may be applicable.

Pay: ₹3,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Tellecaller (Nagpur)
🏢 Clustor Computing
📍 Nagpur