Job Title: Telesales Specialist(Hindi & English) /n Company: Aurawill /n Employment Type: Full-Time /n Location: Coimbatore (On-site) /n About the Company /n Aurawill is a fast-growing health and wellness brand trusted by 1,00,000+ families across India. We are committed to bringing back wholesome, chemical-free nutrition through thoughtfully crafted, traditionally prepared foods made with carefully selected natural ingredients. /n Driven by innovation and a passion for healthy living, Aurawill is building products that make nutritious eating simple, convenient, and accessible for every family. /n /n We are looking for a proactive and target-driven Telesales Specialist to convert leads into customers, drive product sales, and build lasting customer relationships through outbound calling and consistent follow-ups. /n Key Responsibilities /n /n

- Make outbound calls to leads, website inquiries, and cart abandoners to convert them into paying customers.

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- Explain product benefits and recommend the right pack size/plan based on customer needs.

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- Convert one-time buyers into monthly subscribers.

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- Follow up on orders, including COD orders, to confirm orders and reduce cancellations and returns.

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- Handle customer queries related to ingredients, usage, delivery, and payment.

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- Re-engage inactive customers and drive repeat purchases.

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- Cross-sell and upsell related products wherever relevant.

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- Maintain accurate call logs and lead records in the CRM.

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- Respond to customer inquiries through phone, email, and chat.

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- Achieve daily, weekly, and monthly sales targets.

/n /n Candidate Requirements /n /n

- 1–3 years of experience in Telesales, Inside Sales, or Customer Service with a sales component.

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- Fluent in Hindi – Mandatory.

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- Excellent verbal communication skills in English – Mandatory.

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- Strong persuasion, negotiation, and objection-handling skills.

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- Comfortable making a high volume of calls daily.

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- Basic knowledge of CRM tools and MS Office/Excel.

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- Self-motivated, target-driven, and customer-focused.

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- Positive interpersonal and relationship-building skills.

/n /n Immediate Joiners Preferred. /n How to Apply /n Interested candidates can send their updated resume to: /n [email protected]

📌 Telesales Specialist (Tiruchirappalli)
🏢 Aurawill
📍 Tiruchirappalli