We are looking for an enthusiastic and target-oriented Telesales Executive to connect with potential customers, understand their requirements, explain our products or services, and convert leads into successful sales.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Understand customer requirements and recommend suitable products or services.
- Explain product features, benefits, pricing, offers, and other relevant information.
- Generate interest and convert leads into sales.
- Maintain regular follow-ups with potential customers.
- Handle customer queries and provide accurate information.
- Maintain and update customer details, call records, and lead status.
- Achieve daily, weekly, and monthly sales targets.
- Coordinate with the sales and operations teams for smooth order processing.
- Identify potential sales opportunities and maintain a healthy sales pipeline.
- Provide regular reports on calls, follow-ups, conversions, and pending leads.
- Maintain a professional and positive approach while communicating with customers.
Requirements
- Any Bachelor's degree or relevant qualification.
- 0–2 years of experience in telesales, telecalling, inside sales, or customer service.
- Freshers with good communication skills can also apply.
- Excellent verbal communication and convincing skills.
- Positive listening and interpersonal skills.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Basic knowledge of MS Excel / Google Sheets and CRM tools.
- Ability to handle customer objections professionally.