Job Responsibilities Make outbound calls to prospective customers and generate leads for loan products. Explain loan products, eligibility criteria, interest rates, tenure, and other relevant terms to customers. Understand customer financial requirements and recommend suitable loan products.
Follow up with leads through calls and messages to convert prospects into customers. Achieve daily, weekly, and monthly sales targets. Collect and verify basic customer information and required documents.
Coordinate with the verification, operations, and credit teams for application processing. Maintain accurate records of customer interactions and lead status. Build positive relationships with customers and provide timely follow-up.
Handle customer queries professionally and resolve basic concerns related to loan applications.