- Make outbound calls to customers and potential customers.
- Handle customer queries and provide appropriate solutions.
- Communicate with customers in a professional and friendly manner.
- Understand customer requirements and assist them accordingly.
- Follow up with customers through calls and other communication channels.
- Maintain accurate records of customer interactions.
Required Skills
- Good verbal and written communication skills.
- Strong problem-solving skills.
- Confident and positive attitude.
- Comfortable with cold calling.
- Positive customer-handling and interpersonal skills.
- Basic computer knowledge.
- Ability to learn quickly and work in a team.
Eligibility
- Freshers are welcome to apply.
- Candidates with experience in customer care, telecalling, sales, or customer support can also apply.