- Role: Telecaller
- Location: [lakshmipuram Rathnapuri coimbatotr]
- Employment Type: Full time
- Reports To: Team Lead
Key Responsibilities
- Make Outbound Calls: Reach out to prospective clients using pre-defined scripts to introduce services and products.
- Handle Inbound Queries: Answer incoming phone calls, address client questions, and provide accurate details.
- Generate Leads: Qualify prospects and schedule appointments for the senior sales team.
- Maintain Records: Log call results, update customer details, and manage records in the CRM software.
- Follow Up: Conduct regular follow-up calls with interested leads to close sales or resolve pending issues.
- Meet Targets: Achieve daily, weekly, and monthly targets for call volume and lead conversion.
Requirements & Skills
- Education: High school diploma or a bachelor’s degree in any field.
- Experience: 0 to 2 years of prior experience in telecalling, customer service, or sales.
- Communication Skills: Excellent verbal communication and active listening skills.
- Language Proficiency: Fluency in English and relevant regional languages.