Contact customers by phone, email, and other approved channels regarding overdue payments. Follow up on assigned accounts and achieve monthly collection/recovery targets. Understand customer payment issues and negotiate suitable repayment plans within approved guidelines.
Maintain accurate records of collection activities, commitments, and payments. Send payment reminders and required collection-related communications. Escalate high-risk, disputed, or difficult accounts to the appropriate team.
Coordinate with sales, customer service, finance, and legal teams when required. Prepare daily/weekly collection reports and update account status. Follow company policies, regulatory requirements, and ethical collection practices.
📌 Telecaller (Pune)
🏢 Armani Financial Services
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.