We are looking for a Telecaller & Front Desk / Showroom Coordinator to handle Karnataka sales leads, customer follow-ups and showroom front-desk activities.
Key Responsibilities
- Handle incoming leads through calls, WhatsApp, website, marketing and showroom walk-ins.
- Make outbound calls, understand customer requirements and qualify leads.
- Follow up with leads, quotations and enquiries regularly.
- Schedule showroom visits and site visits for the sales team.
- Update lead status, follow-ups and customer details in Excel/CRM.
- Coordinate with CSMs and ensure leads are properly handed over and followed up.
- Attend and welcome showroom visitors professionally.
- Handle incoming calls and direct customers to the concerned team member.
- Maintain showroom visitor records, appointments and basic front-desk administration.
- Ensure brochures, catalogues and other showroom collaterals are available and organized.
- Prepare basic daily/weekly lead and follow-up reports.
Candidate Requirements
- Good communication skills in English & Kannada; Hindi is an added advantage.
- Confident and comfortable speaking with customers.
- Good follow-up and coordination skills.
- Basic knowledge of Excel, WhatsApp and CRM.
- Presentable, organized and customer-friendly.
- Able to handle both telecalling and front-desk responsibilities.
- Experience in telecalling, front office, sales coordination or interiors/building materials is preferred.
Experience 03 years Freshers with valuable communication skills can also apply.
Key Focus
Lead Generation & Follow-up + Customer Coordination + Showroom Front Desk Management + Sales Support
Salary: Based on experience and suitability
📌 Tele Sales and showroom Admin (Bengaluru)
🏢 ModDwell infra
📍 Bengaluru
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