Aerostar Aviation Academy is looking for energetic and persuasive Telemarketing Executives who can convert leads into admissions through effective communication, regular follow-ups, and student counselling.
This is a revenue-generating role, where your primary goal will be to understand student requirements, build trust with students and parents, provide accurate information about aviation courses, and drive course enrollments.
- Key ResponsibilitiesCall and follow up with assigned leads through inbound and outbound calls.
- Explain aviation and career-oriented courses clearly and confidently.
- Understand students' career goals and recommend suitable programs.
- Counsel students and parents regarding course advantages, eligibility, career opportunities, and admission processes.
- Handle objections, queries, and concerns professionally.
- Convert qualified inquiries into admissions.
- Maintain daily follow-up and lead-nurturing cycles.
- Update CRM with accurate call details, lead status, and follow-up information.
- Coordinate with the Telemarketing Manager for performance improvement.
- Maintain call quality, professionalism, discipline, and customer engagement.
- Achieve daily and monthly admission targets.
- KPIs – What You Will Be Measured OnNumber of calls made and connected
- Lead-to-admission conversion rate
- Daily follow-up completion
- Talk time and engagement quality
- Revenue contribution through admissions
- CRM accuracy and timely updates
- Follow-up effectiveness
- Achievement of monthly admission targets