We are looking for a motivated and confident Telecalling Executive to handle customer calls, follow up with leads, explain our services, and schedule consultations or appointments.
Key Responsibilities
- Make outbound calls to prospective clients from company-provided leads.
- Respond to customer enquiries and provide basic information about our services.
- Follow up with leads regularly and maintain proper communication.
- Understand customer requirements and arrange consultations with the concerned team.
- Maintain accurate records of calls, follow-ups, and lead status.
- Convert qualified leads into appointments and potential clients.
- Coordinate with the sales and immigration teams for further follow-up.
- Achieve daily and monthly calling and performance targets.
- Maintain qualified and positive communication with clients.
Requirements
- 0–2 years of experience in telecalling, customer service, sales, or a similar role.
- Freshers with good communication skills can also apply.
- Excellent Malayalam and English communication skills.
- Good interpersonal and convincing skills.
- Basic computer knowledge.
- Ability to handle multiple leads and follow-ups.
- Target-oriented and willing to learn.
Job Type: Full-time Experience: 0–2 years
Location: [Vytila]
PH: (phone hidden)
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement