Looking for a confident and enthusiastic Telecaller to handle outbound and inbound calls, communicate with customers professionally, and maintain accurate records of customer interactions. The candidate must have fluent English communication skills and a pleasant telephone manner.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle inbound customer inquiries and provide required information.
- Maintain and update customer databases and call records.
- Follow up with customers regarding inquiries and service requests.
- Schedule appointments and coordinate with internal teams when required.
- Maintain skilled communication with clients at all times.
- Prepare daily call reports and updates.