Key Responsibilities

- Handle inbound and outbound calls from patients and prospective patients.

- Schedule, reschedule, and confirm patient appointments.

- Provide accurate information about medical services, procedures, and facilities.

- Follow up with clients regarding appointments, services, and other requirements.

- Maintain proper records of client calls and interactions.

- Coordinate with the administration and healthcare teams to ensure smooth operations.

- Assist with day-to-day administrative activities related to patient communication.

- Maintain a professional, empathetic, and patient-focused approach during calls.

- Support initiatives aimed at improving patient satisfaction and experience.

Required Skills

- Good communication skills.





- Ability to handle calls professionally and confidently.

- Ability to handle multiple calls and administrative tasks efficiently.

- Basic computer and data-entry skills.

Qualifications & Experience

- Minimum qualification: Any Degree

- Previous experience in telecalling, customer service, healthcare, hospital, or clinic environments is preferred.

- Freshers with Positive communication skills are also welcome.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Tele Calling Executive (Choolaimedu)
🏢 Elim Medical Consultancy
📍 Choolaimedu