We are looking for a confident and persuasive Telecaller to contact existing and potential customers over the phone, explain products/services, and generate sales/leads.
Key Responsibilities
- Calling: Make 80-120 outbound calls per day to leads provided by company
- Sales / Lead Generation: Explain product features, answer queries, and convince customers to buy/book a service
- Follow-up: Maintain regular follow-up with interested customers via call and WhatsApp
- Customer Support: Handle inbound queries and resolve customer issues politely
- Data Management:
Maintain call records, update CRM/excel sheet with call status
- Target Achievement: Achieve daily/weekly/monthly calling and conversion targets
Required Skills
- Good communication in Hindi & English
- Convincing and negotiation skills
- Basic computer knowledge - MS Excel, Google Sheet, CRM
- Positive attitude and ability to handle rejections
- 12th Pass / Graduate can apply
Preferred
- Previous experience in Telecalling, BPO, Customer Service, or Telesales
- Languages: Hindi, English, Hinglish