JOB DESCRIPTIONTelecaller / Lead Conversion Executive

Organization: Wellcaza School of Health Sciences

Under: Wellcaza Hospital Private Limited

Location: Kochi, Kerala

Job Summary

We are looking for a motivated and target-oriented Telecaller / Lead Conversion Executive to join Wellcaza School of Health Sciences. The candidate will be responsible for handling enquiries and leads, communicating with prospective students, converting leads into admissions, generating new leads, and supporting the institution's marketing activities.

The ideal candidate should have positive communication skills, convincing ability, follow-up skills, and a strong focus on achieving targets.

Key Responsibilities

- Handle incoming enquiries and leads through phone calls, WhatsApp, and other communication channels.
- Contact prospective students and parents and provide accurate information about courses, admissions, fees, eligibility, and other relevant details.
- Convert leads into admissions/enrolments through effective communication and regular follow-up.
- Maintain proper records of leads, follow-ups, enquiries, and conversions.
- Follow up with interested candidates until the admission process is completed.
- Identify and generate new leads through calls, references, networking, and other suitable methods.
- Assist the marketing team in promotional activities and campaigns.
- Support digital and offline marketing activities when required.
- Coordinate with the admissions and academic teams to ensure smooth communication with prospective students.
- Maintain good relationships with students, parents, and prospective candidates.
- Achieve assigned monthly admission/conversion targets.
- Provide regular updates and reports on leads, follow-ups, conversions, and pending enquiries.




- Suggest new ideas and methods to improve lead generation and admission conversions.
- Perform other related marketing, admission, and office support activities as required.

Required Skills
- Excellent verbal communication and interpersonal skills.
- Good convincing and negotiation abilities.
- Strong follow-up and customer-handling skills.
- Target-oriented and self-motivated approach.
- Basic knowledge of computers, MS Office, WhatsApp, email, and data entry.
- Ability to work independently as well as with a team.
- Good knowledge of Malayalam and English; knowledge of additional languages is an advantage.
- Previous experience in telecalling, admissions, sales, education marketing, or lead conversion will be an advantage.
- Freshers with good communication and convincing skills may also be considered.

Target & Incentive Structure
- The position will have monthly lead conversion/admission targets.
- Performance will be monitored based on lead follow-ups, conversions, and overall target achievement.
- Additional incentives will be provided for achieving conversions/admissions above the assigned target, as per the organization's incentive structure.
- Higher performance and consistent achievement of targets may provide opportunities for additional incentives and growth.

Preferred Candidate We are looking for someone who is:
- Confident and energetic
- Good at speaking and convincing people
- Comfortable making frequent calls and follow-ups
- Interested in sales, admissions, and marketing
- Willing to work towards monthly targets
- Capable of handling multiple leads simultaneously
- Focused on achieving results

Compensation Salary: To be discussed based on experience, skills, and interview performance.

Incentives: Additional performance-based incentives for achieving targets above the assigned level.

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Kochi)
🏢 Wellcaza Hospital Private
📍 Kochi