RJ Atlas Jewellery is looking for a Telecalling Executive to handle customer calls, lead follow-ups, customer enquiries, and promote jewellery products and schemes.
Responsibilities
- Make outbound calls to existing and potential customers.
- Follow up with leads and customer enquiries.
- Explain jewellery products, schemes, offers, and services.
- Maintain regular customer follow-ups.
- Encourage interested customers to visit the showroom.
- Handle customer questions and provide proper information.
- Maintain daily call and follow-up records.
- Update customer responses and lead status.
- Coordinate with the sales team when required.
- Achieve daily and monthly calling targets.
- Maintain professional communication with customers.
Requirements
- Positive communication and customer-handling skills.
- Malayalam speaking ability preferred.
- Basic English communication is an advantage.
- Confident and polite telephone manner.
- Basic computer knowledge.
- Ability to work with targets.
- Previous experience in telecalling, customer service, sales, or jewellery will be an advantage.
- Freshers can also apply.
Key Skills Telecalling | Customer Service | Customer Handling | Sales | Lead Follow-up | Calling | Lead Generation | Jewellery Sales | Communication Skills | Customer Relationship Management
Interested candidates can apply with their updated CV.