We are looking for an enthusiastic and customer-focused Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer queries, explaining products/services, and generating leads.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products/services clearly to customers.
- Generate and follow up on leads through phone calls.
- Handle customer queries and provide accurate information.
- Maintain records of calls, leads, follow-ups, and customer interactions.
- Follow up with interested customers and convert leads into potential sales.
- Achieve daily and monthly calling and lead-generation targets.
- Coordinate with the sales team for further follow-ups.
- Maintain skilled communication with customers.
Requirements
- 12th pass / Graduate preferred.
- Freshers can apply; experience in telecalling, customer service, or sales is an advantage.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office/CRM is preferred.
- Confident, polite, and customer-friendly attitude.
- Ability to work with targets and deadlines.
- Knowledge of Hindi/Punjabi/English will be an advantage.
Skills Telecalling | Customer Handling | Lead Generation | Follow-up | Communication Skills | Sales Support | Customer Relationship Management
What We Offer
- Competitive salary
- Performance incentives
- Growth and learning opportunities
- Supportive work environment