ABOUT KHEEWA INCORPORATION

Kheewa Incorporation is a Business Growth Consulting and Business Solutions organization working with businesses across areas such as Business Development, Sales & Marketing, Recruitment & HR Solutions, Digital Marketing, Lead Generation, Business Consulting and AI-enabled Business Solutions.

We are looking for a confident and energetic Tele Associate to support our sales and business development activities through professional customer communication, lead follow-up and appointment generation.

JOB SUMMARY The Tele Associate will be responsible for making outbound calls, handling incoming enquiries, understanding customer requirements, qualifying leads, conducting follow-ups and supporting the sales team in generating new business opportunities.

The role is suitable for someone who is comfortable speaking with business owners, decision-makers and prospective customers over the phone.

KEY ROLES & RESPONSIBILITIES

1. Tele Calling

Make outbound calls to prospective customers and businesses. Handle incoming enquiries professionally.

Introduce Kheewa Incorporation and its services.

Understand the customer's business and requirements.

Explain relevant services in a simple and convincing manner.

Maintain professional communication throughout the conversation.

1. Lead Generation & Qualification

Contact leads received through websites, digital marketing, campaigns, databases and other sources. Identify genuine business opportunities.

Ask relevant questions to understand customer requirements.

Categorize leads according to interest and potential.

Forward qualified leads to the concerned sales executive.

1. Follow-Up Management

Conduct regular follow-ups with prospects. Follow up on previous discussions, quotations and proposals.

Maintain follow-up schedules.

Ensure interested prospects are contacted at the right time.

Record customer responses and next-action dates.

1. Business Development Support

Generate appointments and business opportunities for the sales team. Identify potential businesses that may require Kheewa's services.

Support the sales team in converting leads into meetings and opportunities.

Maintain a healthy pipeline of prospective customers.

1.



Customer Requirement Understanding

Understand requirements related to services such as:

Business Development

Sales & Marketing

Lead Generation

Recruitment & HR Solutions

Digital Marketing

Business Consulting

AI-enabled Business Solutions

Other company services The candidate should be able to understand the customer's requirement and connect them with the appropriate service or sales executive.

1. WhatsApp & Digital Communication

Communicate with prospects through WhatsApp Business where required. Share approved company information, brochures, presentations and service details.

Respond to basic customer queries.

Maintain professional digital communication.

1. CRM & Customer Database Management

Maintain accurate information regarding:

Customer Name

Company Name

Contact Number

Industry

Location

Requirement

Lead Source

Lead Status

Follow-Up Date

Remarks

Next Action

1. Sales Coordination

Coordinate with Business Development Executives and Sales Managers. Schedule meetings with qualified prospects.

Pass complete customer information to the concerned sales person.

Follow up after meetings where required.

Assist in maintaining continuity between lead generation and sales closure.

1. Daily Reporting

Maintain daily records of:

Total Calls

Connected Calls

Productive Calls

Interested Prospects

Qualified Leads

Appointments Generated

Follow-Ups Completed

Sales Opportunities

Pending Leads

Remarks

Submit daily activity reports to the reporting manager.

REQUIREMENTS & QUALIFICATIONS

12th pass / Graduate preferred.

1–3 years of experience in Telecalling, Tele Sales, Inside Sales, Customer Support or Business Development preferred.

Freshers with strong communication and convincing skills may also apply.

Comfortable making outbound calls.





Basic computer knowledge.

Familiarity with WhatsApp Business, Excel/Google Sheets and CRM systems is preferred.

COMMUNICATION SKILLS

Good Hindi communication.

Good basic English communication.

Punjabi communication will be an advantage.

Clear and confident telephone communication.

Ability to explain services in simple language.

Good listening skills.

Professional customer handling.

PERSONAL ATTRIBUTES The candidate should be:

Confident

Energetic

Positive

Target-oriented

Self-motivated

Persistent with follow-ups

Customer-focused

Good listener

Disciplined

Comfortable speaking with business owners

Willing to learn

Result-oriented

KEY PERFORMANCE INDICATORS (KPIs)

KPI Measurement

Daily Calling Productive calls completed

Connected Calls Meaningful customer conversations

Lead Qualification Qualified prospects generated

Appointment Generation Meetings generated for sales team

Follow-Up Timely follow-ups completed

Lead Conversion Leads converted into opportunities

Customer Data Accuracy of CRM/database

Reporting Timely and accurate MIS

Target Achievement Monthly assigned targets

CAREER GROWTH

Tele Associate → Tele Sales Executive → Senior Tele Sales Executive → Team Leader → Business Development Executive → Business Development Manager

WHAT WE OFFER

Fixed salary + performance incentives

Sales and communication training

Exposure to multiple industries and business segments

Opportunity to work with business owners and decision-makers

Performance-based growth opportunities

Professional working environment

Learning opportunities in Sales, Business Development and Digital Business Solutions

WHY JOIN KHEEWA INCORPORATION?

This role provides an opportunity to develop practical experience in tele sales, B2B communication, lead generation, business development and customer relationship management while working across multiple business sectors.

? APPLY NOW

Position: Tele Associate

Company: Kheewa Incorporation

Department: Sales & Business Development

? Call / WhatsApp: (phone hidden)

Start your sales career with Kheewa Incorporation and grow with us.

📌 Tele Associate (India)
🏢 Kheewa Incorporation
📍 India