Hiring: Technical Support Executive

Experience: 1+ Year

Location: Noida

Employment Type: Full-time

Work Mode: Work From Office

About the Role

We are looking for a Technical Support with 1+ year of experience to join our team. The ideal candidate should have hands-on experience in application/technical support and a good understanding of SQL Server, troubleshooting, databases, and issue resolution.

Key Responsibilities

- Provide L1/L2 technical and application support to users and internal teams.
- Troubleshoot application-related issues and identify root causes.
- Work with SQL Server for data validation, queries, troubleshooting, and basic database operations.
- Monitor and investigate application errors, logs, and system issues.
- Coordinate with development teams for bugs, technical issues, and fixes.
- Understand user requirements and provide timely technical assistance.
- Perform basic SQL queries, joins, filters, updates, and data validation.
- Document recurring issues, solutions, and troubleshooting steps.
- Track and resolve support tickets within defined timelines.
- Assist with application testing, deployment support, and issue verification.
- Maintain proper communication with technical and non-technical stakeholders.

Required Skills
- 1+ year of experience in Technical Support, Application Support, Production Support, or a similar role.
- Positive working knowledge of SQL Server / SQL.
- Understanding of databases, tables, queries, joins, and data relationships.




- Good troubleshooting and problem-solving skills.
- Basic understanding of APIs, HTTP/REST, JSON, and web applications is preferred.
- Familiarity with application logs and debugging/troubleshooting processes.
- Good communication and coordination skills.
- Ability to work independently as well as with development and operations teams.

Good to Have
- Experience supporting fintech, payment, banking, or financial applications.
- Knowledge of Postman/API testing.
- Basic understanding of .NET applications.
- Familiarity with ticketing/support tools.
- Understanding of Windows Server, IIS, or basic networking will be an advantage.

Education Bachelor’s degree/diploma in Computer Science, IT, Engineering, or a related field.

What We’re Looking For

Someone who is technically curious, good at troubleshooting, comfortable working with databases, and capable of communicating effectively with both users and technical teams.

Interested candidates can apply with their updated CV.

Pay: ₹10,806.29 - ₹37,557.60 per month

Perks

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):
- What's Your salary Expectation ?
- What's your Notice Period ?
- What's the reason for job change ?
- Do you have understanding with SQL, DATABASE, and troubleshooting ?
- What's Your Current salary ?
- This job have 2th and 4th sat off ; rest are working are you confirmable?

Experience:
- Technical support: 1 year (Required)

Work Location: In person

📌 Technical Support Executive (Noida)
🏢 Metia Digital Private
📍 Noida