Job Title: Customer Support Executive

Experience: 1-2+ Years in Customer support

Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPS Industries.

Job Location: Vashi (Navi Mumbai)

: -

Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle

Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.

Ø Co-ordinate and update customer service call status

Ø Generating daily, Weekly and monthly report Maintaining inventory

Ø Tracking engineer expenses

Ø The candidate is required to attend to the customer calls and provide them the required information.

Ø The candidate should be able to understand the client’s complaints and work upon resolving them.





Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer

Ø MIS on Daily/ Weekly/ monthly basis to be submitted to the management

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule

- Morning shift

Experience:
- Operations: 1 year (Preferred)
- total work: 1 year (Preferred)

Job Type: Full time Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Language:
- English (Preferred)

Work Location: In person

📌 Technical Support Executive (Navi Mumbai)
🏢 Algomatix Technology
📍 Navi Mumbai