Solid understanding of networking, software installation, configuration, and troubleshooting techniques, with the ability to provide support in person, by phone, or using remote tools.
- Expertise in Windows operating systems, O365, Teams, and OneDrive applications, including troubleshooting methods.
- Good Experience in installing and troubleshooting desktops, laptops, and printers.
- Proficient with IT ticketing tools and Microsoft Office.
- Knowledge about data backup processes.
- Experienced in managing IT assets.
- Solid problem-solving skills with a proactive approach to technical challenges.
- Effective written and verbal communication skills, with the ability to learn and adapt to new technologies.
📌 Technical Support Engineer_Bioquest (Bengaluru)
🏢 Trigent Software
📍 Bengaluru
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