Job Title: Technical Sales Specialist – Solution Center Specialist

Location: Hybrid / Remote

Shift Type: Complete Night Shift

Experience Required: 1 to 5 Years

Educational Qualification: BE/B.Tech – Electrical or Electronics (preferred)

Job Summary:

We are looking for a dynamic and customer-focused Technical Sales Specialist (Solution Center Specialist) to join our team. This role involves providing technical support and solution-based sales assistance to global customers via calls, emails, and chat. The ideal candidate will have a solid technical foundation, especially in hardware support, paired with a solid sales acumen and excellent communication skills.

Key Responsibilities:

- Interact with global customers to provide technical assistance and solutions for hardware-related issues.





- Understand customer needs and offer appropriate solutions through up-selling, down-selling, or cross-selling.

- Generate leads and contribute to business growth through proactive customer engagement.

- Provide accurate and timely responses to customer inquiries via phone, email, or chat.

- Maintain high levels of customer satisfaction and ensure a customer-centric approach in all interactions.

- Document support interactions and update internal systems with issue resolutions.

- Collaborate with internal teams (Sales, Product, and Technical teams)

📌 Technical Sales Specialist – Solution Center Specialist (Bengaluru)
🏢 Global IT Con
📍 Bengaluru