Technical Account Manager (Insurance Domain)

Role Overview

We are looking for a client-facing professional who combines solid insurance domain knowledge with a solid understanding of technology platforms. This role acts as the primary interface between clients and our internal product/engineering teams, ensuring that client requirements are clearly understood, translated, and successfully delivered. The ideal candidate will be comfortable engaging with client stakeholders, addressing technical queries, and driving end-to-end ownership of requirements from discussion through implementation and closure.

Key Responsibilities

- Serve as the primary point of contact for clients, building strong and trusted relationships
- Engage with client stakeholders to understand business workflows, requirements, and pain points • Translate client requirements into clear functional and technical specifications
- Work closely with product and engineering teams to: Prioritize requirements, Align with sprint planning, Track implementation progress
- Address client queries related to product capabilities, integrations, and technical workflows
- Facilitate regular discussions with clients to provide updates, gather feedback,



and resolve issues • Ensure timely closure of client-reported issues and escalations
- Drive continuous improvement by identifying gaps and suggesting enhancements to the product

Required Skills & Qualifications
- Strong understanding of the insurance domain (underwriting, claims, submissions, or related workflows)
- Ability to understand and communicate technical concepts (APIs, data flows, system integrations, etc.) • Experience working in client-facing or stakeholder management roles
- Strong analytical and problem-solving skills
- Excellent communication skills — both business and technical.

Preferred Qualifications

- Prior experience working with insurance technology platforms or data processing systems
- Exposure to Agile / Scrum methodologies
- Familiarity with data formats (Excel, JSON, APIs) and enterprise workflows
- Experience coordinating with cross-functional teams (product, engineering, QA) Key Traits
- Strong ownership and accountability
- Ability to balance client expectations with product realities
- Proactive communication and follow-through
- Structured thinking with attention to detail

Location: Bangalore

📌 Technical Account Manager (Bengaluru)
🏢 mea
📍 Bengaluru