As a Team Member-Process in the Credit Card-Regional Sales department, you will be an integral part of our energetic team. Your primary focus will be on supporting the sales process and ensuring a smooth customer experience. You will work closely with the sales team to drive business growth and achieve sales targets. This role offers a great opportunity to learn and grow within the banking industry, with potential for career advancement.

Responsibilities

- Assist the sales team in achieving sales targets and goals.
- Process credit card applications and ensure accurate documentation.
- Provide excellent customer service and support to potential and existing cardholders.
- Handle customer inquiries and resolve any queries or issues promptly.
- Maintain and update customer records and databases.
- Collaborate with the marketing team to develop and execute sales strategies.
- Conduct market research and analyze competitor trends.




- Assist in organizing and participating in sales events and campaigns.
- Ensure compliance with bank policies and regulations.
- Maintain a positive and professional work environment.

Qualifications

- A high school diploma or equivalent is required.
- Prior experience in a customer service or sales role is preferred.
- Strong communication and interpersonal skills are essential.
- Ability to work in a fast-paced and target-driven environment.
- Proficiency in Microsoft Office and basic computer skills.
- Excellent organizational and time management abilities.
- Willingness to learn and adapt to new processes and systems.
- A customer-centric approach and a positive attitude.
- Basic knowledge of banking products and services is an asset.
- Ability to work independently and as part of a team.

📌 Team Member-Process-Credit Card-Regional sales (Jaipur)
🏢 Kotak
📍 Jaipur