Company Description TradeIndia.com, part of Infocom Network Private Limited, is India’s largest B2B marketplace, connecting buyers and sellers globally across a wide range of industries. With over 11 million registered users, the platform supports manufacturers, exporters, importers, and service providers by promoting their products and services to a worldwide audience.

TradeIndia offers value-added services that make it easy for buyers to directly contact Indian sellers and efficiently source required products. The marketplace features comprehensive, up-to-date listings and detailed product information from both Indian and international suppliers. This dynamic environment provides professionals with significant exposure to global trade and digital commerce.

Role Description The Team Leader – Tele Sales role is a full-time, on-site position based in Faridabad. The role involves leading and supervising a tele sales team to achieve daily, weekly, and monthly sales targets through outbound and inbound calls.

The Team

Leader will monitor call performance, provide coaching and feedback, and ensure adherence to sales processes and quality standards.

Responsibilities include planning and assigning workloads, tracking team metrics, preparing reports,



and collaborating with management to develop and implement sales strategies. The role also requires handling escalated customer queries, maintaining strong customer relationships, and contributing to continuous improvement in tele sales operations.

Qualifications

- Candidates should possess solid Communication skills, including clear verbal communication and active listening.
- Candidates should possess effective Team Management and Team Leadership skills to guide, motivate, and develop tele sales representatives.
- Candidates should possess solid Customer Service skills to handle queries, resolve issues, and maintain a positive customer experience.
- Candidates should possess proven Sales skills, with experience in tele sales or inside sales and working toward revenue targets.
- Experience in B2B or e-commerce marketplace environments is preferred.
- Ability to analyze performance data, prepare reports, and use CRM or calling software efficiently.
- Strong problem-solving abilities, resilience under pressure, and a results-oriented mindset.
- Minimum of a bachelor’s degree or equivalent experience in Business, Marketing, or a related field is beneficial.

📌 Team Leader - Tele Sales (Faridabad)
🏢 Tradeindia.com - Infocom Network Private
📍 Faridabad