- Identifies the CIs and products.
- Plans and manages a population of the Configuration Management System.
- Controls the receipt, identification, storage, and withdrawal of all supported CIs.
- Provides and maintains information on CMDB.
- Directs, prioritizes and schedules audits, ensures that any corrective action identified in Process and/or Database audits are carried out.
- Interfaces with other processes and CI owners to ensure they follow the defined Configuration Management process.
- Ensure regular housekeeping of the CMDB.
Provide reports, including management reports and configuration status accounting reports