Investor Lifecycle Management

- Manage end-to-end investor servicing activities for Private Equity funds.

- Support investor onboarding, account setup, amendments, transfers, and closures.

- Maintain investor master data and ensure accuracy of investor records.

- Process investor subscriptions, commitments, capital calls, distributions, and other investor transactions.

- Maintain investor capital account information.

- Review investor documentation and ensure completeness before processing.

- Coordinate with Fund Accounting, Compliance, Tax, and Operations teams.

Capital Calls &

- Distributions

- Prepare and process capital call notices based on approved fund requirements.

- Prepare and review distribution notices and investor allocation schedules.

- Maintain investor commitment, contributed capital, distributed capital, and unfunded commitment records.

- Reconcile capital activity between investor records and fund accounting systems.

- Investigate and resolve discrepancies in investor balances and transactions.

- Support waterfall/distribution calculations where applicable.

Investor Reporting

- Prepare and review periodic investor statements and capital account statements.

- Support preparation of:

- Capital account statements

- Contribution and distribution reports

- Commitment reports

- Investor transaction reports

- NAV statements

- Quarterly investor reports

- Investor allocation schedules

- Ensure reports are accurate and delivered within agreed timelines.

- Perform quality checks on investor reporting packages before distribution.

Japanese &

- Chinese Investor Services

- Support Japanese and Chinese institutional investors, family offices, asset managers, and fund structures.

- Handle client/investor requests related to subscriptions, capital calls, distributions, reporting, and account information.

- Review investor documentation received from Japan/China and coordinate translation or clarification where required.

- Follow client-specific processes, templates, reporting formats, and communication protocols.





- Coordinate effectively with Japan/China-based client teams across different time zones.

- Japanese or Mandarin/Chinese language proficiency is an advantage, particularly for client communication and document review.

KYC / AML &

- Investor Documentation

- Support investor onboarding and periodic investor review processes.

- Review KYC/AML documentation for completeness and accuracy.

- Work with Compliance/KYC teams to obtain missing documentation.

- Review investor entity structures, beneficial ownership information, tax forms, and supporting documents.

- Support FATCA and CRS documentation requirements.

- Maintain investor documentation and records in accordance with internal controls and client requirements.

Investor Queries &

- Client Management

- Act as a point of contact for routine investor and client queries.

- Respond to requests relating to:

- Capital calls

- Distributions

- Investor balances

- Statements

- Commitment information

- Transaction history

- Tax documentation

- Account changes

- Investigate queries and coordinate with relevant internal teams to provide accurate responses.

- Maintain query trackers and ensure responses meet agreed SLAs.

- Escalate complex or high-risk issues appropriately.

Investor Reconciliations &

- Controls

- Perform investor-level reconciliations.

- Reconcile capital contributions and distributions with fund accounting records.

- Review investor balances and transaction activity.

- Identify breaks and perform root-cause analysis.

- Ensure all investor transactions are supported by appropriate documentation.

- Maintain audit trails and follow established operational controls.

Tax &

- Regulatory Support





- Support investor tax documentation and reporting activities.

- Review and maintain W-8BEN, W-8BEN-E, W-8IMY, W-9 and related documentation where applicable.

- Support FATCA and CRS processes.

- Coordinate with tax teams for investor-specific requirements.

- Assist with preparation and distribution of tax-related investor documents.

Systems / Technology

Experience with one or more of the following is preferred:

- Investran

- Geneva

- Allvue
- eFront

- Yardi

- Investor portals

- CRM / workflow platforms
- Microsoft Excel / Advanced Excel

- Power BI or other reporting tools

Required Qualifications

- Bachelor's degree in Accounting, Finance, Commerce, Business Administration, or related discipline.

- 3–8 years of relevant experience in Investor Services, Fund Administration, Transfer Agency, Private Equity Operations, or Alternative Investment Operations.

- Strong understanding of:

- Private Equity fund structures

- Investor lifecycle

- Capital calls

- Distributions

- Investor allocations

- Investor reporting

- KYC/AML

- FATCA / CRS

- Investor reconciliations

- Solid Excel and data-management skills.

- Excellent attention to detail and ability to work with high-volume data.

- Strong written and verbal communication skills.

- Ability to work with international clients and meet strict reporting deadlines.

Preferred Qualifications

- Experience supporting Japanese PE funds, Japanese institutional investors, or Japan-based asset managers.

- Experience supporting Chinese PE funds, Chinese institutional investors, or China-based asset managers.

- Japanese or Mandarin/Chinese language skills.

- Experience working with international fund administrators or managed-services providers.

- Knowledge of US GAAP, IFRS, or other international fund reporting frameworks.

- Experience with investor portals and digital investor servicing platforms.

- CA / CPA / CMA / ACCA / MBA Finance or equivalent qualification is an advantage.

📌 Subject Matter Expert - Investor services (Bengaluru)
🏢 ThoughtFocus
📍 Bengaluru