We are looking for a Store Assistant to join our team and support the smooth day-to-day operations of our store.
Key Responsibilities:
- Welcome and assist customers in a friendly and skilled manner.
- Understand customer requirements and provide suitable product information and assistance.
- Handle billing, payments, and account settlement accurately.
- Support the team in converting customer enquiries into sales and achieving store sales targets.
- Maintain accurate records of sales, payments, and customer transactions.
- Follow up with customers when required and build positive customer relationships.
- Collect customer feedback and communicate suggestions or concerns to the management.
- Assist with general store operations, product arrangement, and maintaining a clean and organized store.
- Ensure a positive customer experience from enquiry to purchase and after-sales support.
Requirements:
- Good communication and customer-handling skills.
- Basic knowledge of billing and cash/payment handling.
- Sales-oriented attitude with the ability to convert enquiries into sales.
- Basic computer knowledge is an advantage.
- Honest, responsible, and organized.
- Previous experience in retail, sales, billing, or customer service will be an advantage.