- Welcome guests and provide skilled and courteous service.
- Take food and beverage orders accurately and communicate them to the kitchen/bar.
- Serve food and beverages as per restaurant standards and presentation guidelines.
- Set up and clear tables before, during, and after service.
- Ensure cutlery, crockery, glassware, and service stations are clean and properly arranged.
- Maintain cleanliness and hygiene of the dining area and service areas.
- Check guest satisfaction and respond promptly to basic guest requests.
- Coordinate with Kitchen, Bar, Cashier, and Captain/Supervisor for smooth service.
- Follow food safety, hygiene, and restaurant SOPs.
- Handle guest complaints professionally and escalate issues to the supervisor when required.
- Assist with opening and closing duties, including cleaning and service preparation.
- Support the team during peak hours, events, and special occasions.
- Maintain a positive attitude and contribute to a good guest experience.
- Follow company policies, grooming standards, attendance requirements, and workplace safety guidelines.
Key Skills: Customer service, communication, teamwork, basic food & beverage knowledge, cleanliness, attention to detail, and ability to work in a fast-paced restaurant environment.Role & responsibilities
Preferred candidate profile
📌 Steward (Pune)
🏢 United Foodbrands
📍 Pune
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