Company: Scale100x.ai by Expertrons

Location: Andheri, Mumbai (Work from Office)

Compensation: Between ₹15 LPA to 20 LPA (Fixed + Variable) + ESOPs + milestone-based compensation growth

Experience: 5+ years

About Scale100x.ai

Scale100x.ai is an AI-powered growth accelerator helping consumer brands scale through partner expansion.

Built by the founders of Expertrons and IIT Bombay alumni, we work with brands across EV, F&B;, Retail, Salon, EdTech, Play Areas and more , helping them build partner networks, accelerate sales and marketing, and improve business performance through AI and data-driven execution .

Our sales engine operates on high-volume, WhatsApp-first lead flows , and we are now transforming it into an AI-native growth engine .

About the Role

We are looking for a Sr. Product & Automation Lead to own this transformation end-to-end.

We are moving from LeadSquared to an AI-native CRM and want AI agents and automation at the centre of our sales, follow-up, onboarding and reporting workflows.

This is a hands-on builder + owner role , working directly with the founders.

What You’ll Own

? CRM Transformation

- Evaluate and select the right AI-native CRM
- Lead LeadSquared → new CRM migration , including data mapping, integrations and cutover
- Drive CRM adoption and data quality

? AI Agents & Automation

- Build AI agents for lead qualification, follow-ups, call summaries, CRM updates, reminders and reporting
- Automate lead-to-onboarding workflows across multiple business verticals
- Continuously improve workflows based on performance

? Integrations & Systems

- Integrate WhatsApp Business API,



telephony/IVR, APIs, webhooks, email and internal systems
- Build reliable workflows using n8n, Make, Zapier or similar platforms

? Analytics & ROI

- Build dashboards for pipeline, conversion, leakage and agent performance
- Measure automation through time saved, response time, conversion and revenue impact
- Build business cases and present outcomes to founders

What We’re Looking For We’re looking for someone who has already built and shipped real systems , not just someone familiar with AI tools.

✅ 5+ years in CRM, Revenue Operations, Business Systems, Product Operations or Automation

✅ Hands-on experience with CRM implementation and at least one complete migration/cutover

✅ Production experience building AI agents / LLM-based automations

✅ Strong experience with APIs, webhooks and n8n / Make / Zapier or similar

✅ Experience integrating WhatsApp Business API and/or telephony/IVR into sales workflows

✅ Robust analytics and ability to quantify ROI and business impact

✅ Comfortable working independently with founders and cross-functional teams

✅ Strong ownership — from problem definition → solution → implementation → measurable outcome

This Role Is For You If...

You enjoy being the person who can move between a CRM admin panel, an n8n workflow, an API integration and a founder-level business discussion — and take ownership of making the entire system work.

This is not a pure Product Manager or pure AI Engineer role.

We are looking for a hands-on product + automation builder who understands both technology and business outcomes.

📌 Sr. Product & Automation Lead (Mumbai)
🏢 Expertrons
📍 Mumbai