Role &

Responsibilities: Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: Training Operations Management • Manage end-to-end administration of all training programs across the organization.

• Coordinate annual, quarterly, and monthly training calendars.

• Ensure timely scheduling and deployment of training interventions.

• Track program nominations, attendance, completion, and certifications.

• Monitor adherence to planned training schedules.

• Act as the central coordinator between trainers, business teams, HRBPs, and external vendors.

Training Logistics

Management • Manage logistical requirements for classroom and virtual training programs.

• Coordinate training venues, meeting rooms, training infrastructure, and equipment.

• Ensure availability of training materials, participant kits, workbooks, and assessments.

• Coordinate travel, accommodation, and other arrangements for trainers when required.

• Liaise with vendors and facilities teams for smooth execution of learning events.

• Ensure readiness of training centers and regional learning locations.

Learning

Data &

• MIS Management • Maintain centralized training databases and learning records.

• Generate and publish regular learning dashboards and MIS reports.

• Track key learning metrics including:

• Training man-days • Training hours • Coverage percentages • Nomination versus attendance • Completion rates • Assessment scores • Certification status • Cost per participant • Learning effectiveness metrics • Prepare monthly, quarterly, and annual L&D; dashboards for leadership review.

• Ensure data accuracy and integrity across all learning platforms and records.

Training

Governance &

• Compliance • Establish and manage learning governance frameworks.





• Track completion of mandatory and regulatory training programs.

• Ensure compliance with organizational learning policies and regulatory requirements.

• Maintain training records for internal and external audits.

• Monitor completion status of compliance, AML, fraud prevention, information security, POSH, Code of Conduct, and regulatory learning programs.

• Ensure adherence to audit and governance requirements.

• Budget Tracking &

• Vendor Administration • Maintain training expenditure records.

• Monitor training budgets against approved allocations.

• Track vendor invoices, purchase orders, contracts, and payments.

• Support procurement and vendor onboarding processes.

• Generate vendor performance reports and utilization metrics.

• Learning Calendar Planning • Publish annual and quarterly learning calendars.

• Coordinate nominations and participant scheduling with business units.

• Monitor program utilization and seat occupancy.

• Ensure optimum training capacity utilization across functions and locations.

• Assessment &

Certification Administration • Administer learning assessments and certification processes.

• Support test scheduling, result publication, and certification issuance.

• Maintain certification records and renewal trackers.

• Coordinate recertification requirements where applicable.

• Audit &

• Documentation • Maintain comprehensive documentation of all L&D; activities.

Create and maintain





• SOPs • Process documents • Learning policies • Training governance frameworks • Audit trackers • Vendor records • Training attendance records • Ensure readiness for internal, statutory, customer, and regulatory audits.

Stakeholder

Management • Partner with HR, business units, trainers, compliance teams, audit teams, and vendors.

• Provide timely learning-related reports and updates to stakeholders.

• Ensure smooth communication regarding training schedules and governance requirements.

• Support leadership reviews through data-driven insights.

Process

Improvement &

• Automation • Identify opportunities to streamline training operations.

• Drive automation of learning administration and reporting processes.

• Reduce manual intervention through technology and workflow optimization.

• Improve turnaround times and service quality within the L&D; function.

Applicants should possess the following attributes:

• Timely execution of annual training calendar.

• Accurate and timely training MIS and dashboards.

• 100% maintenance of learning records and audit documentation.

• Effective management of mandatory compliance training completion.

• Productive training logistics and administration.

• Timely processing of vendor-related documentation and payments.

• Standardization of learning governance processes.

• Availability of real-time learning data for management decision-making.

BOBCARD is a Non-Deposit Accepting Non–Banking Finance Company (NBFC). BOBCARD was established in the year 1994 to cater to the need of rapidly growing credit card industry in a focused manner. BOBCARD is one among the pioneers in Indian card market and was the first non-banking company in India to issue credit cards.

The company’s core business is credit card issuance.

📌 Sr. Officer/Officer - Training Operations,Logistics & Governance (Navi Mumbai)
🏢 BOBCARD
📍 Navi Mumbai