How You'll Help Us Keep Climbing (Overview & Key Responsibilities) Role Description We are seeking a highly motivated and skilled Site Reliability Engineer (SRE) to join our

Crew IT team in DTH Bangalore . The SRE will be responsible for ensuring the reliability, availability, scalability, security, and performance of production systems and services. The ideal candidate will combine software engineering expertise with infrastructure and operations knowledge to build automation, improve system resilience, and support mission-critical applications.

Responsibilities Reliability & Operations

- Ensure high availability, reliability, and performance of production services.
- Monitor application and infrastructure health using observability and monitoring tools.
- Participate in incident management, root cause analysis (RCA), and post-incident reviews.
- Drive continuous improvements to reduce operational toil and prevent recurring issues.
- Define and track Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.

Automation & Engineering

- Develop and maintain automation solutions to streamline operational processes.
- Build and enhance CI/CD pipelines to support efficient and reliable software delivery.
- Implement Infrastructure as Code (IaC) practices using tools such as Terraform, ARM/Bicep, or similar technologies.
- Automate deployment, scaling, patching, monitoring, and recovery procedures.

Cloud & Infrastructure Management

- Manage and optimize cloud infrastructure in AWS.
- Support containerized applications and orchestration platforms such as Kubernetes (AKS).
- Ensure effective capacity planning and resource utilization.
- Maintain backup, disaster recovery, and business continuity processes.

Monitoring & Observability

- Implement and maintain monitoring, logging, alerting, and tracing solutions.
- Analyze performance trends and proactively identify system bottlenecks.
- Improve observability across applications and infrastructure.

Security & Compliance

- Collaborate with security teams to implement security best practices.
- Support vulnerability remediation and infrastructure hardening activities.
- Ensure compliance with organizational and regulatory requirements.

Collaboration

- Partner with software engineering teams to improve application reliability and operability.
- Participate in architecture reviews and production readiness assessments.
- Mentor team members on operational excellence and reliability best practices.

What You Need To Succeed (Minimum Qualifications)

- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in Site Reliability Engineering (SRE), DevOps, Cloud Engineering, or Production Support roles.
- Strong hands-on experience with AWS cloud services (EC2, EKS, VPC, IAM, CloudWatch, S3, RDS, etc.).
- Experience supporting and troubleshooting Java-based distributed applications and microservices.
- Hands-on experience with Red Hat OpenShift Service on AWS (ROSA) or Kubernetes-based platforms.
- Experience building and maintaining CI/CD pipelines using GitLab CI/CD.




- Proficiency in scripting and automation using Python, Shell, or Java.
- Experience with infrastructure automation and configuration management.
- Strong understanding of monitoring, logging, alerting, and observability practices.
- Experience with incident response, root cause analysis (RCA), and production operations.
- Working knowledge of Linux systems, networking, and security fundamentals.

Key Skills Technical Skills AWS Cloud Services, Java & Microservices Architecture, ROSA (Red Hat OpenShift Service on AWS), Kubernetes & Containerization, GitLab CI/CD, Infrastructure as Code (Terraform/CloudFormation), Linux Administration, Monitoring & Observability, Incident Management & RCA, Performance Tuning & Capacity Planning, Networking & Cloud Security, Automation & Scripting (Python, Shell, Java), AI-Assisted Engineering Tools (Kiro, Copilot, Amazon Q) SRE Competencies Service Reliability Engineering, Production Operations, SLO/SLI Management, Availability & Resilience Engineering, Disaster Recovery & Business Continuity, Change Management & Release Reliability, Continuous Improvement & Operational Excellence

Behavioral Competencies

- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.

What Will Give You a Competitive Edge (Preferred Qualifications) About The Company

- Experience operating large-scale, customer-facing SaaS or cloud-native platforms.
- Strong expertise in Kubernetes/OpenShift administration and troubleshooting.
- Experience with Infrastructure as Code (Terraform, CloudFormation, or similar tools).
- Knowledge of SRE principles, including SLIs, SLOs, Error Budgets, and Reliability Engineering practices.
- Experience with observability tools such as Prometheus, Grafana, ELK/OpenSearch, Datadog, Splunk, or New Relic.
- Familiarity with GitOps practices and deployment tools such as ArgoCD.
- Experience leveraging AI-powered engineering tools (e.g., Kiro, GitHub Copilot, Amazon Q, or similar) to improve developer productivity and operational efficiency.

- AWS certifications such as
- AWS Certified Solutions Architect Associate/Skilled
- AWS Certified DevOps Engineer Professional

- AWS Certified SysOps Administrator





What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service. Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor’s 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune’s World’s Most Admired Companies list, marking its 13th consecutive year earning this distinction.

Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.

About The Delta Technology Hub (DTH), Bangalore The DTH is one of Delta Air Lines' investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation.

The organization is certified by the Great Place to Work Institute (India).

The Delta Technology

Hub was a finalist for the iVolunteer Awards 2024/2025 in the "Leader in Employee Volunteering" category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.

For more information, please visit www.deltatechhub.com

Why join?

- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.

📌 Sr Developer I (Bengaluru)
🏢 Delta Technology Hub
📍 Bengaluru